Privacy Policy
Last updated: September 15, 2026
PitchBoost is operated by ARK Holdings, LLC, an Oregon limited liability company ("PitchBoost", "we", "us"). This policy explains what we collect and how we use it.
1. Information We Collect
Account information: When you sign up we collect your name, email address, and authentication credentials via Auth0.
Deck content: Any text, images, brand assets, and presentation content you upload or generate through our service.
Usage and analytics: We collect anonymous usage data such as page views, feature usage, and performance metrics to improve the product.
Payment information: Payment details are processed and stored by Stripe. We do not store your full credit card number.
2. How We Use Your Data
- To provide and maintain our service, including AI-powered deck generation.
- To process payments and manage your subscription.
- To send transactional emails (e.g., receipts, account notifications).
- To improve our product through aggregated, anonymized analytics.
- To respond to support requests.
3. Data Retention
We retain your account data and deck content for as long as your account is active. If you delete your account, we will remove your personal data and deck content within 30 days, except where retention is required by law.
4. Third-Party Services
We use the following third-party services that may process your data:
- Auth0 — authentication and identity management.
- Stripe — payment processing and subscription management.
- Vercel — hosting and infrastructure.
- Anthropic (Claude) — AI content generation. Deck content you provide is sent to Anthropic's API for processing. Refer to Anthropic's privacy policy for details on their data handling.
5. Cookies
We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the service is used. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Delete your account and associated data.
- Export your deck content at any time from the dashboard.
- Correct inaccurate personal information.
- Object to processing of your data for certain purposes.
7. Data Security
We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure.
8. Contact
For privacy-related questions or to exercise your rights, contact us at [email protected].